General terms & conditions
These general terms and conditions apply to all orders placed on www.amarylia.com and to the use of this website. Last updated: October 2026.
1. Who we are
Amarylia is a brand of Dutch-Bulbs B.V., Carolus Clusiuslaan 3D, 2215 RV Voorhout, the Netherlands. Chamber of Commerce (KvK) no. 93915667, VAT no. NL866572065B01. Email support@amarylia.com, phone +31 6 14358082. In these terms, “we” and “us” refer to Dutch-Bulbs B.V., and “you” refers to the customer.
2. Offers and prices
- All prices are in euros and include VAT. Shipping costs are shown at checkout and on our shipping costs page.
- The minimum order value is €10.
- Our offers are valid while stocks last. Obvious errors in prices or product information do not bind us.
- Product photos are as accurate as possible, but natural products may vary slightly in colour and shape.
3. Your order
Your contract with us is formed when we confirm your order by email. If a product turns out to be unavailable after you have ordered, we will inform you as soon as possible and refund the amount you paid for it.
4. Payment
You pay with the methods shown at checkout; see our payment options. Payment is charged when you place your order (with Klarna “pay later”, according to Klarna’s terms). We process orders after we have received payment or after approval by Klarna.
5. Delivery
- We ship all year round and dispatch your order as quickly as possible after payment.
- Once dispatched, delivery usually takes 2–5 working days to Germany, Austria, France, Belgium, the Netherlands and Luxembourg, and 3–6 working days to the other EU countries and Switzerland. Delivery times are indicative; if your order has not been delivered within 30 days of ordering, you may cancel it and receive a full refund.
- We deliver only to the 27 EU member states and Switzerland. Deliveries to Switzerland may be subject to import duties or taxes.
- The risk of loss or damage passes to you when the order is delivered to you or to the address you provided.
See our shipping schedule for more details.
6. Right of withdrawal
As a consumer, you may cancel your purchase within 14 days of receiving it, without giving a reason. Please inform us before returning products. Return costs are paid by you, unless the product was damaged or incorrect. We refund the purchase price within 10 working days of receiving the returned products. Full details are on our returns and refunds page.
7. Flowering guarantee and complaints
- We offer a 100% flowering guarantee on our bulbs, provided they are planted and cared for according to our instructions. If a bulb does not grow or flower, we will replace it or refund you.
- Please check your order on arrival and report damaged or incorrect products within 48 hours of delivery, with a photo, to support@amarylia.com.
- Other complaints should be reported as soon as possible after you discover the problem.
- This guarantee is in addition to your statutory rights as a consumer and does not limit them.
8. Liability
Our liability is limited to the amount of the order concerned, except in cases of intent or gross negligence. We are not liable for damage caused by incorrect planting, care or storage of the products after delivery, or by weather conditions. Nothing in these terms limits your rights under mandatory consumer law.
9. Force majeure
We are not responsible for delays or failure to deliver caused by circumstances beyond our control, such as extreme weather, crop failure, strikes or disruptions at carriers. In such cases, we will inform you and, if necessary, refund you.
10. Use of this website
All content on this website, including texts, photos and designs, belongs to Dutch-Bulbs B.V. or its licensors. You may view and print content for personal use only. You may not copy, republish, sell or otherwise use our content for commercial purposes without our written permission, use this website in a way that damages it, or collect data from it without our consent. Our use of cookies and personal data is described in our privacy policy.
11. Applicable law and disputes
These terms are governed by Dutch law. If you live in another EU country, you also keep the protection of the mandatory consumer law of your country. If you have a complaint, please contact us first; we will do our best to find a solution together. If we cannot resolve it, the dispute may be submitted to the competent court.
12. Changes
We may change these terms from time to time. The version that applies to your order is the one published on this website at the time you place it.